September 7, 2023

Luxury Hotel Room Service Apps: A List of Top Brands

A person is holding a cell phone and a glass of wine

Luxury hotels are always looking for ways to improve the guest experience, and one way they're doing that is by offering room service apps. These hotel guest apps allow guests to order food and drinks from their smartphones, without having to pick up the phone or call down to the front desk. Besides helping to boost in-room dining revenue, it also acts as a guest management tool for expediting personalized services for distinguished guests. 


There are many different luxury hotel guest apps available, but some of the most popular ones include:


  • Four Seasons app: The Four Seasons app allows guests to order room service, book spa appointments, and get recommendations for local activities. It also includes a virtual concierge that can help guests with anything they need during their stay.


  • The Peninsula Hotels (PenChat): The Peninsula PenChat includes a live chat feature so guests can get help from the hotel staff 24/7. There is no need to download a new app. Just connect via a QR code or a dedicated hyperlink in a pre-arrival email and hotel booking confirmation. 


  • Belmond Hotels & Resorts app: The Belmond app allows guests to order room service, book activities, and get information about the hotel's surrounding area. It also includes a "My Belmond" section where guests can store their preferences and make their stay more personalized.


  • Rosewood Hotels & Resorts app: The Rosewood app allows guests to order room service, book spa appointments, and get information about the hotel's amenities. It also includes a "Rosewood Moments" section where guests can find out about unique experiences that are available at the hotel.


  • Hyatt Regency app: The Hyatt Regency app allows guests to order room service, make restaurant reservations, and get information about the hotel's amenities. It also includes a "My Hyatt" section where guests can store their preferences and make their stay more personalized.


These are just a few of the many luxury hotel brands that offer room service apps.

Experience a cutting-edge hotel guest app that is tailored and branded for your hospitality needs. Elegantly designed with a modern user-friendly interface giving you the edge to succeed in guest management.


Learn more about Hotel Privilege V 3.0, or contact us today for a demo. We can deploy your branded app in 72 hours.

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