"Our vision is to bring our legendary personalized service experience to our guests through their smartphones – not to replace our services with the smartphone"
- EDWARD FRENCH, CHIEF SALES & MARKETING OFFICER
"My mobile device now is like my remote control for life. There's no reason why that shouldn't be your portal to get to your room, ask for what you want, or anything else."
- FRITS VAN PAASSCHEN, CEO
Hotel Privilege v 1.8
Mobile Apps Designed For Hotels Guests Butler Service At Your Fingertips
Room Service In-Room Dining - Food Ordering Technology
Compatible With Tablets & Smartphones Turn Down Service
Identify your new breed of luxury customers. They are young, middle-aged to semi-retired, technologically savvy, slinging smartphones & mobile tablets. In this evolving digital age, consumers or guests expect more convenience, options and flexible control via their fingertips.
More than 80 percent of hotel guests now travel with their mobile devices (smartphones & tablets). Extend your hotel hospitality & services by linking into the mobile devices of your loyal guests through a Custom Mobile App made available on the popular Apple iOS & Google Android.
Custom designed to serve your discerning guests with added privacy, enhanced accuracy and convenience in service requests.
Reduce bottleneck and waiting cues in demand for hotel services. Free up more staff or personnel therefore allowing them to attend to other awaiting guests.
Enhance the overall operating efficiency of your hotel establishment while improving guest & customer satisfaction.
Introducing Hotel Privilege v 1.8, the generous mobile application custom designed for the distinguished hotel & resort. Allow your guests to access hotel services onsite, off-property or in-room via their mobile devices.
In-Room Dining - Ordering Technology
1. Provide In-Room Dining with flexible menu features optimized for mobile vision.
2. Allow hotel guests to order In-Room Dining via their mobile devices (smartphones & tablets).
3. Food & beverage items are custom-time categorized for Breakfast, All Day, Supper & etc.
4. Flexible options to include 1 or a variety of sides to complement each main course order.
5. Enhance accuracy in item orders by allowing guests to mobile-type additional instructions to accompany each food or beverage order.
6. Avoid busy wait time or unavailable room service phone attendees.
7. Avoid common malfunctioning of buttons on older phones in guest rooms.
8. Convenient Add-To-Cart feature with easy Check-Out payment options.
9. In-Room dining order confirmation sent directly via SMS to guests' mobile phones.
10. Manage pending or completed orders using our CMS software management platform.
11. Analyze & quantify the data of orders, revenue & performance via our built-in analytics.
The above requests are processed by the Generous App guest management web platform and seamlessly delivered in real-time to the appropriate channel or directly to personnel in charge.
1. Wake-up call with SMS confirmation ensuring wake-up request.
2. Housekeeping menu requests with SMS confirmation.
3. Request luggage pick-up with SMS confirmation.
4. Promote new onsite services, amenities, in-room items & hotel merchandise with minimal printing costs.
5. Open table or restaurant reservations within hotel & resort
6. Allow guests to access local weather forecast
7. Access to spa services & reservations
8. House-keeping services (e.g. requesting towels & toiletries)
9. Laundry & suit pressing services
10. Transportation services (taxi or private chauffer)
11. Provide guests with insights on nearby restaurants & tourist attractions
12. Combine custom mobile website to facilitate easy mobile room reservations
All the above requests are processed by the Generous App guest management web platform and seamlessly delivered in real-time to the appropriate channels or directly to personnel in charge.
Launch New Products & Services With Speed
Launch & promote new products/services with speed reducing the cost of printing materials. Drive traffic towards your new products or services with a simple Push Notification/Messaging.
Departed Guests Services
As the mobile app remains in your guests' mobile devices, Hotel Privilege v 1.8 can continue to boost revenues by continuing to market to departed guests via opt-in Push Notifications or Messaging.
Drive traffic by announcing your upcoming promotional vacation packages, honeymoon specials or special events with simple Push Messaging or Notification technology.
Reduce budgets on printed materials while enhancing the hotel's image towards green initiatives.
Elevate your Hotel's exceptional service offerings and extend its reach to your guests through unique innovative technology.
Finally, establish a unique comparative edge against your competition.
Sign up for our complimentary exclusive data & statistical report on how your hotel brand can benefit from our revolutionary Hotel Privilege v 1.8 mobile app technology, custom designed for your hotel brand, made available on all Apple iOS & Google Android devices.