25 Jan, 2024
In the gilded world of luxury hospitality, anticipating guest needs is an art form. But what happens when those needs collide with privacy preferences? This article explores how technology, from room service apps to guest apps, can navigate the delicate dance of personalization and discretion, ensuring every guest feels pampered, not exposed. Discover how digital hospitality bridges the gap between the "share everything" and "keep it under wraps" camps, leveraging data while respecting boundaries. Learn how savvy tech helps hoteliers overcome staffing hurdles and deliver bespoke experiences that cater to every shade of privacy preference.